Our refund policy has been devised to define the situations under which *conditionsapply will provide a refund, the procedure for claiming a refund and the responsibility of *conditionsapply in circumstances resulting in such a claim. By registering for any of our services you are declaring that you accept and agree with all the terms and conditions outlined in the refund policy.Our refund policy has been devised to define the situations under which *conditionsapply will provide a refund, the procedure for claiming a refund and the responsibility of *conditionsapply in circumstances resulting in such a claim. By registering for any of our services you are declaring that you accept and agree with all the terms and conditions outlined in the refund policy. All the information that we collect is utilized for bettering our web site’s content, to notify our clients about our website updates or to look into the problem with their request. In case you do not want to receive any email from us in the future, please inform us by writing in to us either through e-mail or letter.
Coverage & Scope
Our refund policy covers the refunds by *conditionsapply for the services it offers as part of its digital agency services. This policy does not apply to any other properties owned by our parent company Foonza Media, or by our employees, subsidiaries or contractors. Policy does not cover any third party service and / or product providers bound by contract and also, any third-party websites to which *conditionsapply’s website link.
Cancellation
At *conditionsapply we take every project with the final product in sight. It is as much our responsibility as the client’s. If you intend to suspend a project which was already commenced, due to any business reasons, please understand that man-hours and resources put into that project will be billed for. If you intend to suspend our services on a commenced project due to dissatisfaction over anything, it is our request that you take out a few precious minutes to write to us at business@conditionsapply.net for a final dialogue prior to cancellation and requesting a refund. In such cases our best efforts will be made to arrive at an amicable solution. Projects suspended for any reason before commencement can be withdrawn or cancelled by informing us via an email to business@conditionsapply.net.
Eligibility For Refund
Development Projects
Every development project will be initiated with a specific agreement with the client. However, if there is no agreement and no clear discussion of refund policy, the following delivery policy will hold true.
• Full refund: In cases where the project has not been started or if the initial suggestions, recommendations etc are not accepted by the client. The Full Refund policy will initiate after receive the upfront payment date and will take 30 days to refund the amount.
• Partial Refund: If there is a failure to deliver as per our delivery policy after the approval of the initial design style. The partial refund will be in proportion to the work completed.
• No Refunds: If the project has been completed and uploaded on the server or the client decides to suspend the project once the project is completed.
Design Projects
Full Refund: In cases where the project has not been started or if the initial design samples has not been approved.
Partial Refund: If there is a failure to deliver as per our delivery policy after the approval of the initial design style. The partial refund will be in proportion to the work completed.
No Refunds: If the project has been completed.
Digital Marketing
Full Refund: If the project has not been initiated.
Partial Refund : If the work on campaign creatives, copy and other collaterals have commenced or completed.
No Refund: If campaign fees have been paid to advertisers, publishers, partners or ad platforms.
Processing Of Refunds
The partial refunds will be processed and mailed within 60 business days of the date of cancellation and will be brought about using the method of payment agreed upon in the beginning of the project ie; refund by check, online transfer or refund by credit card. Full refunds will be processed and mailed within 30 business days of the date of cancellation and will be brought about using the method of payment agreed upon in the beginning of the project ie; refund by check, online transfer or refund by credit card.
Changes
*conditionsapply may at any time, without prior notice under its sole discretion, amend this policy from time to time. You are therefore requested to review this policy periodically. Your continued use of *conditionsapply website after any such amendments automatically implies your acceptance of the same thereof.
Contacting Us Regarding Our Refund Policy
If you have queries or suggestions regarding our refund policies kindly e–mail us at business@conditionsapply.net